Leading Merchants Optimizing Online
Friday, February 13th, 2009According to the e-tailing group’s 11th Annual Mystery Shopping Survey, leading merchants are optimizing merchandising to get sales. Merchants limited-time-only promotions jumped to 42% penetration in 2008 from 18% in 2007. Gift with Purchase showed a measurable decrease perhaps as it is less economical than the other tactics benchmarked. Online Outlets Clearance saw a 14 percent increase in penetration year-over-year, with 86 percent of merchants now deploying this tactic.
Free shipping continues to be a promotional standard offered by more merchants in diverse manners that complement their business models including an increase in conditional free shipping to a store (26% in 2008 vs. 15% in 2007).